Born from a real problem in the rental industry.

I have followed AI pretty much from the start. I found it fascinating right away and I was certain it would change an enormous amount. But after two years there was still nothing that really worked for the rental business. The exact world I work in every day was being left behind.

So I set out to figure out how you connect an AI colleague to your rental software. That turned out to be a lot harder than I expected. But I saw the possibilities and the potential immediately, and above all how to shape it so every rental company benefits.

I conceive and shape Revora, and build it together with a strong technical partner that stays on top of the latest AI technology. That keeps a rental operator's vision up front, with specialist engineering behind it.

‘I was on location, in the middle of the chaos, and thought: what if I just had a colleague at the office I could send a quick message to, who sorts it out and understands me. That’s where the idea started.’

For me, Revora was always a back office colleague, not a front office chatbot. The routine work in rental comes back every single day, and in 2026 that really no longer needs a person to do it.

That is where our agent goes further than plain automation. It understands the rental world, it understands how your company works and it knows how the software systems fit together. And where it does have contact with the customer, it is minimal, and the customer never notices.

Because let’s be honest: ‘AI’ and ‘chatbot’ are mostly just annoying to a customer. Our goal was an agent with the knowledge and the way of talking of a real person. And we pulled that off.

I did not dream this up behind a desk, but out of a real problem. We rent out attractions ourselves, and in high season it is often non-stop, with long days. You are on location while the email piles up. You get a call asking whether you can quickly adjust a quote or check stock, and every time you have to ask them to put it in an email. Late at night you end up opening your laptop anyway.

And then there are all the obvious questions customers ask, things that are often simply on the website or easily answered. Someone still has to handle those. Revora can do all of it.

We deliberately set it up so it is useful for every rental company, small or large. For everyone it saves time, and it means happier customers.

Ward Schaveling